PRIVACY POLICY
Last updated: 13 October 2026
1. Introduction
At LiveGrowth, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how personal data is collected, used, stored and protected when you visit catherinelaberge.com, contact us or participate in our hypnotherapy, coaching and personal development services.
We aim to process personal information transparently and in accordance with applicable data-protection legislation, including the European Union’s General Data Protection Regulation (GDPR), where applicable.
2. Who We Are
Website operator: Live Growth LLC
Registered address: 1209 Mountain Road PL NE #11413, Albuquerque, NM 87110, United States
Website: catherinelaberge.com
Email: info@livegrowth.eu
LiveGrowth offers hypnotherapy, coaching, emotional well-being and personal development services, both online and in person.
For questions about this Privacy Policy or the handling of your personal information, please contact us at the email address above.
Where services are provided or invoiced through another business entity, the relevant entity’s role in processing personal information will be disclosed as appropriate.
3. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information.
Contact information: Your name, email address, telephone number and information you provide when contacting us.
Appointment information: Details relating to discovery calls, consultations, session bookings, cancellations and rescheduling.
Client intake information: Information provided through questionnaires or during consultations, including personal circumstances, goals, emotional experiences, relationships and relevant health history.
Sensitive information: Where relevant to the services requested, information concerning diagnosed mental-health conditions, prescription medication, recreational substance use or other health-related circumstances.
Session records: Notes relating to coaching or hypnotherapy sessions, including information necessary to provide continuity of support.
Communication records: Messages and correspondence exchanged through email, WhatsApp or other communication channels.
Administrative information: Information necessary to manage client relationships, payments, invoices and other administrative matters.
Website information: Technical information collected through cookies and similar technologies, subject to applicable consent requirements.
We aim to collect only information reasonably necessary for the purposes described in this policy.
4. How We Use Your Information
We process personal information for the following purposes:
Responding to enquiries: To answer questions about our services and respond to requests for information.
Managing appointments: To organize discovery calls, consultations and ongoing sessions.
Providing services: To assess the suitability of our services, understand clients’ needs and provide individualized hypnotherapy or coaching support.
Maintaining client records: To document relevant information and support continuity between sessions.
Administrative management: To process payments, issue invoices and comply with applicable accounting and legal obligations.
Client communication: To communicate about appointments, scheduling changes and matters directly related to services.
Marketing communications: To send occasional information about services, workshops, events or professional updates through WhatsApp or other electronic channels where permitted by applicable law.
Website management: To maintain website security, functionality and performance.
Advertising measurement: To evaluate advertising performance using permitted analytics or advertising technologies, subject to applicable cookie and privacy requirements.
We do not currently operate a regular email newsletter.
5. Legal Bases for Processing
Depending on the purpose and circumstances, we may process personal information on the following legal bases under Article 6 GDPR:
Performance of a contract or pre-contractual measures: For responding to requests relating to our services, managing appointments and providing contracted services.
Compliance with legal obligations: For accounting, invoicing and other obligations imposed by applicable law.
Legitimate interests: Where appropriate, for maintaining the security of our systems, managing our professional activities and responding to ordinary business communications, provided these interests do not override individuals’ rights and freedoms.
Consent: Where required, including certain marketing communications, nonessential cookies and the processing of sensitive personal information.
Where processing relies on consent, you may withdraw that consent at any time.
Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
6. Sensitive Personal Information
As part of our intake and client support processes, we may collect information relating to physical or mental health, emotional well-being, prescribed medications, substance use and other sensitive personal circumstances.
Certain information may constitute special-category personal data under Article 9 GDPR.
We collect this information only where relevant to assessing the suitability of our services or providing individualized support.
Where explicit consent is the applicable Article 9 condition, we will request that consent separately and clearly before processing the relevant information.
We do not intentionally collect sensitive information for advertising purposes.
Clients are encouraged to provide only information relevant to the services requested.
7. How We Store and Manage Personal Information
Depending on the nature of our professional relationship, information may be managed using:
* Microsoft OneNote: Electronic client session notes.
* Paper records: Handwritten notes relating to in-person sessions.
* Google Forms: Client intake questionnaires.
* Apple Numbers: Client contact and administrative records.
* WhatsApp: Client communications and contact lists.
* Email: Enquiries, correspondence and appointment-related communication.
* TidyCal: Appointment scheduling.
* Payment and invoicing services: Processing payments and maintaining financial records.
We seek to limit access to personal information to individuals who require it for legitimate professional or administrative purposes.
We also seek to apply appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure.
No method of electronic storage or transmission can be guaranteed to be completely secure.
8. Sharing Personal Information
We do not sell clients’ personal information.
We may share personal information with third-party providers where necessary to operate our website, manage appointments, communicate with clients or provide services.
Depending on the services used, these providers may include Microsoft, Google, Apple, Meta/WhatsApp, TidyCal, our website hosting provider and relevant payment processors.
Personal information may also be disclosed where required by applicable law or where otherwise permitted by a valid legal basis.
Where third parties process personal information on our behalf, we seek to ensure that appropriate contractual and data-protection arrangements are in place.
9. International Data Transfers
Live Growth LLC is registered in the United States, and some of the technology providers used in our operations may process personal information outside the European Economic Area.
Where the GDPR applies and personal information is transferred internationally, such transfers must comply with applicable data-protection requirements.
Depending on the circumstances, appropriate safeguards may include an applicable adequacy decision, standard contractual clauses or another legally recognized transfer mechanism.
You may contact us at info@livegrowth.eu for information about the safeguards applicable to your personal data.
10. Marketing Communications
We may occasionally communicate information about our services, workshops, events, professional updates or changes to our practice.
These communications may be sent through WhatsApp or other electronic channels where we have a valid legal basis to do so.
Where consent is required, we will request it before sending promotional communications.
You may unsubscribe from marketing communications at any time by replying to the relevant message or contacting info@livegrowth.eu.
Unsubscribing from promotional communications does not prevent us from sending necessary administrative messages relating to ongoing services.
11. How Long We Keep Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations.
Retention periods may vary depending on the type of information.
General enquiries: Information is retained for the period reasonably necessary to respond to the enquiry and manage any resulting professional relationship.
Client intake information and session records: Information is retained for the period necessary to provide services and satisfy applicable professional, contractual or legal obligations.
Administrative and financial records: Information is retained for the periods required by applicable accounting, tax and other legislation.
Marketing information: Contact details are retained while a valid legal basis exists for marketing communications, subject to applicable rights and retention requirements.
When information is no longer required, we will take appropriate steps to delete it, anonymize it or securely dispose of it.
12. Your Data Protection Rights
Where the GDPR applies, you may have the following rights:
Right of access: To request information about the personal data we hold about you.
Right to rectification: To request correction of inaccurate or incomplete information.
Right to erasure: To request deletion of your personal information where legally applicable.
Right to restriction: To request that processing of your information be restricted in certain circumstances.
Right to object: To object to processing based on legitimate interests or to processing for direct marketing.
Right to data portability: To receive certain personal information in a structured, commonly used and machine-readable format where applicable.
Right to withdraw consent: To withdraw consent at any time where processing relies on consent.
To exercise these rights, please contact:
info@livegrowth.eu
We will respond in accordance with applicable data-protection legislation.
You also have the right to lodge a complaint with a competent supervisory authority.
For individuals in Spain, the relevant authority is the Agencia Española de Protección de Datos (AEPD).
Website: https://www.aepd.es
13. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support website functionality and, where permitted, measure website performance and advertising effectiveness.
Nonessential cookies are subject to the consent choices presented through our cookie-management system.
You may accept, reject or manage your cookie preferences through the cookie consent interface.
For additional information, please consult our Cookie Policy.
14. Third-Party Websites and Services
Our website may contain links to external websites or services, including appointment-booking platforms, social media platforms and other third-party resources.
These services may have their own privacy policies and data-processing practices.
We encourage you to review their privacy information before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, data-processing activities or applicable legal requirements.
The latest version will be published on this page with an updated revision date.
16. Contact
For questions about this Privacy Policy or the processing of your personal information, please contact:
Live Growth LLC
1209 Mountain Road PL NE #11413
Albuquerque, NM 87110
United States
Email: info@livegrowth.eu